Frequently Asked Questions
How Do Your Sizes Work?
We carry lines from multiple designers. There is some slight variation in sizing between brands and we do our best to provide a size chart within the item images if there is one. We are always happy to take measurements for you and provide fit advice for items that do not have size charts. Please email us at mountainblossomgifts@gmail.com - we're here to help!
How Can I View the Status of My Order?
You will receive an email to view a snapshot of your recent account activity, check order status, and update your account information.
Do You Sell Gift Cards?
We offer virtual gift cards that can be purchased in the amounts of your choice that can be used on our online store.
What Payment Types Do You Accept?
Mountain Blossom accepts all major credit cards, Klarna, and AfterPay.
What Are Your Shipping Options?
All items ship from our store in Stuart, VA. United States Postal Service (USPS) is our preferred carrier and shipping method, large orders may be shipped via UPS. If your provided mailing address cannot accept mail from USPS or UPS please include that information in the notes section at checkout or reply to your Order Confirmation email. Please note: Your chosen shipping method does not affect production time on preorder and custom items.
What Should I Do if an Item is Received Damaged?
Should an item arrive damaged please email a photo to moutainblossomgifts@gmail.com within 3 days of receipt. Please retain all packaging for your photo. We will process a replacement shipment, if available, or store credit, as soon as possible upon receipt of the information.
What is Your Return Policy?
Click HERE to view our full policy.
Returns are happily accepted within 7 days of receipt for a refund. From 7-30 days after receipt returns are accepted for store credit only. Returns/refunds/exchanges cannot be processed after 30 days of receipt. Clothing and shoes may not be exchanged after washing or wear.
Returns can be mailed with tracking to:
Mountain Blossom Gifts and More116 East Blue Ridge StreetStuart, VA 24171FINAL SALE items (including Mystery Mailers) cannot be returned for credit or refund. No exceptions. Earrings, hair accessories, socks, and leggings are non-returnable for sanitary reasons.